Special Pool Feature may cause "Stop error code 0x000000CD (PAGE_FAULT_BEYOND_END_OF_ALLOCATION)"

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Article ID: 829729 - View products that this article applies to.
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SYMPTOMS

After you turn on the Kernel Special Pool feature in Microsoft Windows 2000, you may receive the following stop error:
0x000000CD (PAGE_FAULT_BEYOND_END_OF_ALLOCATION).

CAUSE

This problem may occur if both of the following conditions are true:
  • You have turned on the Kernel Special Pool feature for all pool tags.
  • A device driver that is not compatible with the special pool feature is installed on your computer.

RESOLUTION

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart Requirement

You must restart your computer after you apply this hotfix.

Hotfix Replacement Information

This hotfix does not replace any other hotfixes.

File Information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version        Size       File name     Platform
   --------------------------------------------------------------------
   21-Sep-2003  00:36  5.0.2195.6824     29,712  Mountmgr.sys
   26-Sep-2003  18:28  5.0.2195.6826  1,698,432  Ntkrnlmp.exe  x86
   26-Sep-2003  18:29  5.0.2195.6826  1,697,792  Ntkrnlpa.exe  x86
   26-Sep-2003  18:29  5.0.2195.6826  1,718,464  Ntkrpamp.exe  x86
   26-Sep-2003  18:28  5.0.2195.6826  1,676,096  Ntoskrnl.exe  x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New Naming Schema for Microsoft Windows Hotfix Packages

Properties

Article ID: 829729 - Last Review: January 25, 2012 - Revision: 3.0
APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Advanced Server
Keywords: 
kbautohotfix kbhotfixserver kbqfe kbwin2000presp5fix kbfix kbbug KB829729

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