You cannot see a toolbar, a toolbar button, or the menu bar in the Visio 2007 or Visio 2003 program window

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Article ID: 829914 - View products that this article applies to.
For a Microsoft Visio 2002 version of this article, see 305400.
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
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SYMPTOMS

In Microsoft Office Visio 2007 or in Microsoft Office Visio 2003, you may experience one or more of the following symptoms when you view the Visio program window:
  • A toolbar that you know is enabled is not visible.
  • One or more buttons appear to be missing from a toolbar.
  • The menu bar is missing.

CAUSE

These problems may occur if you accidentally drag a toolbar or a menu bar outside the visible area of the screen. Similar problems may also occur if either one of the following conditions is true:
  • The screen resolution of your monitor is set to a value that is too low to display all the buttons on a toolbar.
  • Two or more toolbars are docked next to each other on the same row, and there is not sufficient room to display all the buttons on a toolbar. In this situation, a Toolbar Options button is displayed at the end of the toolbar.

RESOLUTION

To resolve this problem, use any one of the following methods, as appropriate to your situation.

Method 1: Change the screen resolution of your monitor

Set the screen resolution of your monitor to a setting that is 800 x 600 pixels or higher. To change the screen resolution of your monitor, follow these steps.

Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
  1. Right-click an empty area of your desktop, and then click Properties.
  2. Click the Settings tab.
  3. Under Screen resolution, move the slider to the setting that you want, and then click OK.

Method 2: Reposition the toolbars

Reposition the toolbars in the Visio program window so that each toolbar is displayed on a separate row. To move a toolbar, drag the handle of the toolbar to the location that you want.

Method 3: Click the Toolbar Options button on the toolbar

In situations when two or more toolbars are docked next to each other on the same row, there may not be sufficient room to display all the buttons on the toolbar. To see the buttons that do not fit on the toolbar, click the Toolbar Options button at the end of the toolbar.

Method 4: Edit the registry to restore the toolbars and menu bars to their default locations

Restore the toolbars and the menu bars in the Visio program to window to use the default settings. To do so, follow these steps.

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
  1. Quit Visio (if it is running).
  2. Click Start, and then click Run.
  3. In the Open box, type regedit, and then click OK.
  4. Locate, and then click the following registry subkey:
    Visio 2003
    HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Visio\Toolbars
    Visio 2007
    HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Visio\Toolbars
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Quit Registry Editor.
The next time that you start Visio, Visio recreates the registry subkey that you deleted earlier in step 4, and restores the toolbars and the menu bars to their default locations in the Visio program window.

MORE INFORMATION

For more information about Visio, visit the following Microsoft Web site:
http://www.microsoft.com/office/visio

Properties

Article ID: 829914 - Last Review: November 22, 2006 - Revision: 3.2
APPLIES TO
  • Microsoft Office Visio Professional 2007
  • Microsoft Office Visio Standard 2007
  • Microsoft Office Visio Professional 2003
  • Microsoft Office Visio Standard 2003
Keywords: 
kbregistry kbtoolbar kbprb KB829914

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