Description of the PowerPoint 2002 post-Service Pack 3 hotfix package: May 6, 2004

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SUMMARY

Microsoft has released the PowerPoint 2002 post-Service Pack 3 hotfix package for Microsoft PowerPoint 2002. This article describes the following items about the hotfix package:

Issues that are fixed in the hotfix package
Prerequisites for installing the hotfix package
Whether you must restart your computer after you install the hotfix package
Whether the hotfix package is replaced by any other hotfix package
Whether you must make any registry changes to use one or more of the hotfixes in the package
The files that are contained in the hotfix package

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INTRODUCTION

This article describes the Microsoft PowerPoint 2002 issues that are fixed in the PowerPoint 2002 post-Service Pack 3 hotfix package that is dated May 6, 2004.

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Issues that are fixed in the hotfix package

The following issue is fixed in this hotfix package:

840652 (http://support.microsoft.com/kb/840652/ ) "Error accessing file. Network connection may have been lost." error message when you run a VBA macro that copies a presentation to a new presentation in PowerPoint 2002

The following issues are also fixed in this hotfix package:

When you insert a PowerPoint 2002 object and no other Microsoft PowerPoint sessions are running, a separate session of PowerPoint starts and is brought to the foreground. Editing the text in this PowerPoint session does not affect the embedded object.

Note This issue only occurs if one of the following conditions is true:
- You are using the Turkish version of Microsoft Office XP.
- You are using the English version of Microsoft Office XP with the Turkish version of the Multilingual User Interface Pack (MUI) and the language setting in Office XP is set to Turkish.
Animation in your PowerPoint 2002 presentation may be lost when you edit a table in the presentation, and then close and reopen the presentation.
When you open a PowerPoint 2002 presentation that contains text that is formatted with a custom logo font and ClearType font smoothing is turned on, the text that is formatted with the custom logo font may appear overlapping or appear misaligned.

This issue may occur if the presentation was created on a computer that has ClearType font smoothing turned off.
When you have Microsoft NetMeeting running (but you are not in a meeting) and you change your presentation from your primary monitor to your secondary monitor in PowerPoint 2002, PowerPoint 2002 may quit unexpectedly and you receive the following error message:
Microsoft PowerPoint has encountered a problem and needs to close. We are sorry for the inconvenience.
If you view the details of the error message, you find an error signature that is similar to the following:
```
Application Name  Application Version  Module Name   Module Version  Offset
-----------------------------------------------------------------------------
Powerpnt.exe      10.0.4205.0          Powerpnt.exe  10.0.4205.0     0035848a
```

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A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

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Prerequisites

The optimized version of this hotfix is a post-Microsoft Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed.

For additional information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:
832671 (http://support.microsoft.com/kb/832671/ ) Description of Microsoft Office XP Service Pack 3
The optimized version of this hotfix requires Microsoft Windows Installer 2.0 or later.

For more information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:
330537 (http://support.microsoft.com/kb/330537/ ) Office XP updates and patches released after September 2002 may require Windows Installer 2.0
The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix with Microsoft Office XP Service Pack 2 (SP2). However, Microsoft has not tested this fix on Office XP SP2 to the same extent as on Office XP Service Pack 3. If you install this hotfix on a computer with Office XP SP2 installed, some file conflicts might occur. Microsoft supports this configuration, but we do not recommend this configuration.

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Restart information

You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information

This hotfix is replaced by a later hotfix.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

867812 (http://support.microsoft.com/kb/867812/ ) Description of the PowerPoint 2002 post-Service Pack 3 hotfix package: June 24, 2004

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Registry information

You must create or modify a registry key to use one of the hotfixes that is contained in this package.

For additional information about the registry key, click the following article number to view the article in the Microsoft Knowledge Base:

840652 (http://support.microsoft.com/kb/840652/ ) "Error accessing file. Network connection may have been lost." error message when you run a VBA macro that copies a presentation to a new presentation in PowerPoint 2002

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Hotfix file information

This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Size       File name
   ------------------------------------------------------------------------
   06-May-2004  22:41  9,789,440  Powerpntff.msp (Full-File/Administrative)
   06-May-2004  21:48  3,917,824  Powerpntop.msp (Optimized)

After you install the hotfix, the global version of this fix has the file attributes (or later) that are listed in the following table:

   Date         Time   Version      Size       File name
   --------------------------------------------------------
   05-May-2004  01:47  10.0.6713.0  5,991,112  Powerpnt.exe

Note For more information about installing this hotfix, see the Readme.txt file that is included in the package.

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REFERENCES

For additional information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

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