Help and Support
 

powered byLive Search

A hyperlink does not work on a Web page that is created in Visio 2007 and in Visio 2003

Article ID:830041
Last Review:November 10, 2006
Revision:2.2

SYMPTOMS

When you use your Web browser to view a Microsoft Office Visio 2007 or Microsoft Office Visio 2003 file that has been published to a Web site, and you click a shape that contains a hyperlink, the hyperlink may not work. The hyperlink may contain the characters %5C where it should contain a forward slash character (/). You may receive an HTML error message in your Web browser.

Back to the top

CAUSE

This problem may occur if you view the Web page by using a Web browser other than Microsoft Internet Explorer, and the Web page that you view is on a UNIX server. The characters %5C are the hexadecimal equivalent of the backward slash character (\). If the path of the linked file contains backward slash characters, when you use Save as Web page to publish the Visio file to a Web page, the backward slash characters are not converted to forward slash characters automatically. The link that contains backward slash characters will not be followed by a Web browser other than Internet Explorer.

Visio does not give you the option to convert the backward slash characters to forward slash characters when you save the Visio file as a Web page.

Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Back to the top


APPLIES TO
Microsoft Office Visio Professional 2007
Microsoft Office Visio Standard 2007
Microsoft Office Visio Professional 2003
Microsoft Office Visio Standard 2003

Back to the top

Keywords: 
kbnofix kbprb KB830041

Back to the top

Article Translations

 

Related Support Centers

Other Support Options

  • Need More Help?
    Contact a Support professional by E-mail, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.