Movie Maker unexpectedly quits when you select a video transition effect

Article translations Article translations
Article ID: 830087 - View products that this article applies to.
Expand all | Collapse all

SYMPTOMS

When you select a video transition effect in Windows Movie Maker, Movie Maker may unexpectedly quit, and you may receive any one of the following error messages:
Moviemk has caused an error in KERNEL32.DLL. Moviemk will now close.
Moviemk has caused an error in DIVXAF.AX. Moviemk will now close.
Note You may not receive an error message when Movie Maker quits.

CAUSE

This issue occurs because Movie Maker conflicts with the divxaf.ax codec.

RESOLUTION

To resolve this issue, follow these steps:
  1. Click Start, and then click My Computer.
  2. Locate the C:\Windows\System32\Divxaf.ax file.
  3. Right-click Divxaf.ax, and then click Rename.
  4. Type divxaf.old, and then press ENTER.
  5. If prompted to confirm the name change, click Yes.

Properties

Article ID: 830087 - Last Review: January 12, 2004 - Revision: 1.2
APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
Keywords: 
kbprb KB830087

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com