Article ID: 830268 - View products that this article applies to.
When you toggle the CAPS LOCK or NUM LOCK keys in a Remote Desktop Protocol (RDP) session that is shadowing another RDP session, the key states and the key lights become out of sync.
Install this hotfix on a computer that is running Microsoft Windows 2000 Terminal Server, and then update the client software as described in the "More Information" section.
Hotfix InformationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesWindows 2000 Service Pack 3
Restart requirementYou must restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this Hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------------------------------- 22-Jan-2004 10:32 5.0.2195.6824 42,256 Basesrv.dll 20-Sep-2003 16:45 5.0.2195.6824 236,304 Cmd.exe 15-Nov-2001 15:27 5,149 Empty.cat 22-Jan-2004 10:32 5.0.2195.6882 222,992 Gdi32.dll 22-Jan-2004 10:32 5.0.2195.6886 711,440 Kernel32.dll 22-Jan-2004 10:32 5.0.2195.6824 54,032 Mpr.dll 22-Jan-2004 10:32 5.0.2195.6883 334,096 Msgina.dll 21-Jan-2004 11:47 5.0.2195.6892 320,080 Mstsc16d.exe 21-Jan-2004 11:47 5.0.2195.6892 258,320 Mstsc32d.exe 22-Jan-2004 10:31 5.0.2195.6892 90,264 Rdpwd.sys 08-Jan-2004 17:41 5.0.2195.6888 5,854,720 Sp3res.dll 08-Oct-2003 18:18 18.104.22.168 6,656 Spmsg.dll 08-Oct-2003 18:18 22.214.171.124 140,800 Spuninst.exe 22-Jan-2004 10:32 5.0.2195.6892 36,952 Termdd.sys 21-Jan-2004 11:46 5.0.2195.6892 142,608 Termsrv.exe 22-Jan-2004 10:32 5.0.2195.6891 380,688 User32.dll 22-Jan-2004 10:32 5.0.2195.6891 391,952 Userenv.dll 21-Jan-2004 11:48 5.0.2195.6892 1,630,256 Win32k.sys 10-Nov-2003 16:29 5.0.2195.6873 182,032 Winlogon.exe 22-Jan-2004 10:32 5.0.2195.6884 243,984 Winsrv.dll 22-Jan-2004 10:32 5.0.2195.6877 39,184 Winsta.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
If you experience this problem, you must also download the Remote Desktop Connection for Microsoft Windows Server 2003 software or the Microsoft Terminal Services Advanced Client ActiveX component. To download these items, visit the following Microsoft Web site:
Alternatively, if you still use the Windows 2000 Terminal Services client, install this hotfix on each of the clients. For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/816915/ )New file naming schema for Microsoft Windows software update packages
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 830268 - Last Review: February 21, 2007 - Revision: 2.6