You receive a "(0x800700CE) The filename or extension is too long" error message when you click "Click here for Detailed Log" to view the gatherer log in SharePoint Portal Server 2001

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Article ID: 830274 - View products that this article applies to.
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Symptoms

In Microsoft SharePoint Portal Server 2001, when you click Click here for Detailed Log to view the gatherer log during an incremental update or during a full update of the index for a content source, you may receive an error message on the UpdateLog.asp page that is similar to the following:
MSSearch.GatherLogStat.1
(0x800700CE) The filename or extension is too long.
/WorkspaceName/portal/resources/UpdateLog.asp, line LineNumber

Cause

This problem may occur if you view the gatherer log when either an incremental update or a full update of the index for a content source is in progress and one or more log entries is not yet fully written to the gatherer log.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

Because of file dependencies, this update requires Microsoft SharePoint Portal Server 2001 Service Pack 2a.

Restart requirement

You may have to restart the computer after you apply this update.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   05-Mar-2004  10:59  10.145.6011.38     69,632  Spsqfe.exe       
   25-Feb-2004  17:30                        209  Spsqfe.inf
   18-Feb-2004  11:27  10.145.6011.37    843,776  Msstools.dll     
   18-Feb-2004  11:32                  2,092,366  Defaultworkspace.cab
				

Workaround

To work around this problem, wait for the update of the index to complete before you view the gatherer log.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 830274 - Last Review: October 26, 2013 - Revision: 2.0
Applies to
  • Microsoft SharePoint Portal Server 2001
Keywords: 
kbnosurvey kbarchive kbautohotfix kbhotfixserver kbqfe kbshareptportalsvr2001presp2fix kbfix kbbug KB830274

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