Article ID: 830311 - View products that this article applies to.
You may experience one or both of the following symptoms after you apply a beta release of Microsoft Windows Server 2003 Service Pack 1 (SP1) to your Windows Server 2003-based computer. When you try to connect to your Windows Server 2003-based computer by using a Remote Desktop client:
This problem occurs because a clipboard redirection problem occurs during your Remote Desktop session.
Service pack informationTo resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/889100/ )How to obtain the latest service pack for Windows Server 2003
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesNo prerequisites are required.
Restart requirementYou do not have to restart your computer after you apply this hotfix.
Hotfix replacement InformationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name Platform ----------------------------------------------------------------- 15-Oct-2003 08:25 5.2.3790.1074 438,272 Rdpdr.sys x86chk 15-Oct-2003 08:25 5.2.3790.1074 193,024 Rdpdr.sys x86fre 15-Oct-2003 08:58 5.2.3790.1074 1,166,336 Rdpdr.sys ia64chk 15-Oct-2003 08:56 5.2.3790.1074 604,160 Rdpdr.sys ia64fre 15-Oct-2003 08:25 5.2.3790.1074 610,304 Rdpdr.sys amd64chk 15-Oct-2003 08:25 5.2.3790.1074 299,008 Rdpdr.sys amd64fre
This feature was first included in Windows Server 2003 Service Pack 1. Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 830311 - Last Review: July 24, 2007 - Revision: 5.11
Contact us for more help