Article ID: 830335 - Last Review: July 30, 2009 - Revision: 6.0

Microsoft Update and Windows Update offer updates for Office programs that you do not have installed

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SYMPTOMS

When you visit the Microsoft Update Web site or start Windows Update to scan for updates for the Microsoft Office programs, Microsoft Update or Windows Update may offer updates to programs that you do not have installed on your computer.

For example, you may be offered updates for Microsoft Office 2003 as an upgrade over Microsoft Office XP Professional.

To look for updates for Office, do one of the following:
  • On Windows Vista or on a Windows Server 2008 client, click Start, point to All Programs and then click Windows Update.
  • On Windows XP or on a Windows Server 2003 client, visit the following Microsoft Web site:
    http://update.microsoft.com/microsoftupdate/v6/default.aspx (http://update.microsoft.com/microsoftupdate/v6/default.aspx)

CAUSE

Scenario 1

This behavior may occur when you upgrade the Microsoft Office programs from one Office version to another.

In this scenario, some components may be left on the computer from the earlier version. For example, by default, if you install Microsoft Office 2003 Professional Enterprise, Microsoft InfoPath is installed.

When you upgrade to Microsoft Office Professional 2007, the earlier version of Microsoft InfoPath may be left on the computer because InfoPath is not upgraded by Office Professional 2007. Additionally, InfoPath is not removed by the upgrade.

Therefore, some Microsoft Office components are left on the computer. When you visit Microsoft Update or Windows Update and scan for updates, the components from the earlier version may be found, and any updates for that version may be offered to you to install.

Scenario 2

By default, this behavior may occur when updates become available for components that may not be installed. Additionally, this behavior may occur when users choose not to install certain components.

The Microsoft Update or Windows Update detection program checks for installed products. The program makes recommendations for updates for any part of all installed Office products. For example, the English version of Microsoft Office only installs the English language proofing tools unless you have customized your installation.

When you visit Microsoft Update or Windows Update, and then you scan for updates, the update for the French language proofing tool is recommended if there is an update to the French proofing tool. This recommendation is made regardless of whether the French proofing tool is installed.

RESOLUTION

Resolution for Scenario 1

To resolve the issue that is described in Scenario 1, remove the earlier Office components that you do not want on your computer. To do this, follow these steps:
  1. Exit all Office programs.
  2. Click Start, and then click Control Panel.
  3. Click Add or Remove Programs.
  4. In the Currently installed programs list, click the earlier version of the Office program that you no longer want on the computer, and then click Remove.

Resolution for Scenario 2

To resolve the issue that was described in Scenario 2, use one of the following methods:

Method 1: Install the recommended update


Install the recommended update even if the feature is not being used.

Method 2: Only install the updates that you want


To prevent the update from installing on your computer, click to clear the check box for the update on the Microsoft Update or Windows Update detection results list. Only install the updates that you want. The next time that you visit Microsoft Update or Windows Update, the update that you chose not to install will be recommended again.

APPLIES TO
  • Microsoft Office 2000 Standard Edition
  • Microsoft Office XP
  • Microsoft Office Professional Edition 2003
  • Microsoft Office Small Business Edition 2003
  • Microsoft Office Basic Edition 2003
  • Microsoft Office Access 2003
  • Microsoft Office Outlook 2003
  • Microsoft Office PowerPoint 2003
  • Microsoft Office Publisher 2003
  • Microsoft Office Basic 2007
  • Microsoft Office Enterprise 2007
  • Microsoft Office Home and Student 2007
  • Microsoft Office Professional 2007
  • Microsoft Office Professional Plus 2007
  • Microsoft Office Standard 2007
  • Microsoft Office Ultimate 2007
  • Microsoft Office Access 2007
  • Microsoft Office Excel 2007
  • Microsoft Office InfoPath 2007
  • Microsoft Office OneNote 2007
  • Microsoft Office Outlook 2007
  • Microsoft Office PowerPoint 2007
  • Microsoft Office Project Professional 2007
  • Microsoft Office Project Standard 2007
  • Microsoft Office Publisher 2007
  • Microsoft Office SharePoint Designer 2007
  • Microsoft Office Visio Professional 2007
  • Microsoft Office Visio Standard 2007
  • Microsoft Office Word 2007
Keywords: 
kbsetup kbupdate kbprb KB830335
 

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