FIX: Office SharePoint Portal Server 2003 takes a longer time to create a new Windows SharePoint Services Web site on the portal site as the number of Web sites increases

Article translations Article translations
Article ID: 830353 - View products that this article applies to.
Expand all | Collapse all

On This Page

SYMPTOMS

In Microsoft Office SharePoint Portal Server 2003, you may find that it takes a longer time to create a new Microsoft Windows SharePoint Services Web site on a portal site as the number of Web sites on the portal site increases. For example, you may experience symptoms that are similar to the following:
  • When there is only one site in the database, it may take approximately one second or less to create a new Web site.
  • When there are 10,000 Web sites in the database, it may take approximately two seconds or more to create a new Web site.
  • When there are 25,000 Web sites in the database, it may take approximately five seconds or more to create a new Web site.
  • When there are 50,000 Web sites in the database, it may take approximately twelve seconds or more to create a new Web site.

CAUSE

This problem occurs if there is a very large number of Web sites on the portal site. SharePoint Portal Server 2003 creates a list of Web sites that are associated with the portal site. As the number of Web sites increases, it takes a longer time for SharePoint Portal Server to return the list of the Web sites that are stored in the database.

RESOLUTION

This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest SharePoint Portal Server 2003 service pack, you do not have to install the hotfix.

Service pack information

This problem is corrected in Microsoft SharePoint Portal Server 2003 Service Pack 1.

To resolve this problem, obtain the latest service pack for Microsoft SharePoint Portal Server 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
889380 How to obtain the latest service pack for SharePoint Portal Server 2003

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date         Time   Version            Size    File name
--------------------------------------------------------------
16-Oct-2003  21:03  11.0.5704.6     4,602,472  Microsoft.SharePoint.Portal.dll       
16-Oct-2003  19:21  11.0.5704.6        13,312  Putildm.dll
16-Oct-2003  19:21  11.0.5704.6         8,192  Spsutil.dll
Note This update requires Microsoft Office SharePoint Portal Server 2003.


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
This problem was first corrected in SharePoint Portal Server 2003 Service Pack 1.

MORE INFORMATION

For more information about SharePoint Portal Server, visit the following Microsoft Web site:
http://www.microsoft.com/PRODUCTS/info/product.aspx?view=22&pcid=2f7ba03d-1762-4ae9-b059-23aa198c08fb

Properties

Article ID: 830353 - Last Review: November 15, 2007 - Revision: 3.10
APPLIES TO
  • Microsoft Office SharePoint Portal Server 2003
Keywords: 
kbautohotfix kbhotfixserver kbqfe kbshareptportalsvr2003sp1fix kbshareptportalsvr2003presp1fix kbqfe kbfix kbbug KB830353

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com