Article ID: 830678 - Last Review: July 24, 2007 - Revision: 6.9 Software Restriction Policies Do Not Persist After You Define Them
On This PageSYMPTOMSAfter you define Software Restriction Policies (also known as SAFER) under the User Configuration node of your domain policy, when you later click that Software Restriction Policies container, you receive the following message in the right pane of Group Policy Object Editor: This problem may also occur if you remove existing Software Restriction Policies. They may reappear after you enter the snap-in again. CAUSEThis problem occurs if you define Software Restriction Policies but if you do not change one or more of the default settings before you quit Group Policy Object Editor. In this scenario, the domain controller is not correctly updated with the information that the policy is changed. RESOLUTIONHotfix InformationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.PrerequisitesNo prerequisites are required.Restart RequirementYou do not have to restart your computer after you apply this hotfix.Hotfix Replacement InformationThis hotfix does not replace any other hotfixes.File InformationThe English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.Windows Server 2003, 32-Bit EditionsDate Time Version Size File name -------------------------------------------------------------- 03-Nov-2003 18:04 5.2.3790.99 462,848 Certmgr.dll Windows Server 2003, 64-Bit EditionDate Time Version Size File name ----------------------------------------------------------------- 03-Nov-2003 18:05 5.2.3790.99 1,396,736 Certmgr.dll IA-64 03-Nov-2003 18:04 5.2.3790.99 462,848 Wcertmgr.dll x86 WORKAROUNDTo work around this problem, modify one of the default Software Restriction Policy rules, and then apply the changes. Reopen the Software Restriction Policy item, restore the modified rule to its default setting, and then save your changes. The domain controller is then successfully updated with the information that the policy is changed.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article. MORE INFORMATION
For additional information about the terminology that is used to describe Microsoft product updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684
(http://support.microsoft.com/kb/824684/
)
Description of the Standard Terminology That Is Used to Describe Microsoft Software Updates
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