Article ID: 830689 - Last Review: July 24, 2007 - Revision: 3.11

You cannot scavenge old DNS records after you restart the DNS service

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SYMPTOMS

After you restart the DNS service on your Microsoft Windows Server 2003-based computer, you may not be able to scavenge old Domain Name System (DNS) records. DNS zones are protected from being scavenged for the period of time that is specified on the zone refresh interval when the DNS service is restarted.

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RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

Windows Server 2003.

Restart requirement

You must restart the DNS service after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Windows Server 2003 32-bit Edition

   Date         Time   Version            Size    File name
   --------------------------------------------------------
   06-Nov-2003  18:53  5.2.3790.100      422,912  Dns.exe

Windows Server 2003 64-bit Edition

   Date         Time   Version            Size    File name
   --------------------------------------------------------
   05-Nov-2003  10:50  5.2.3790.100    1,022,464  Dns.exe          IA-64
   06-Nov-2003  09:53  5.2.3790.100      422,912  Wdns.exe         x86

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