Indexing Takes a Long Time When an HTML Resource Exists in MCMS

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Article ID: 830718 - View products that this article applies to.
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SYMPTOMS

When you use SharePoint Portal Server (SPS) to crawl (that is, to index) a Microsoft Content Management Server (MCMS) 2002 site, you may notice that it takes a long time for the indexing of the site to complete. You only notice this issue all three of the following conditions are met:
  • You have resources or attachments on posting placeholders.
  • The resource or the attachment file has a Web page file name extension (for example, .html, .htm, .xml, .asp, or .aspx).
  • The resource or the attachment file contains relative links to another file that has a Web page file name extension.
One example of a resource or attachment file that has a Web page file name extension and that contains relative links to another file that has a Web page file name extension is a Microsoft Office thicket file. An Office thicket file is a Microsoft Word document that is saved in HTML format.

RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
   -----------------------------------------------------------------
   16-Oct-2003  22:39  5.0.2512.0      1,231,872  Aeserverobject.dll  

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

Properties

Article ID: 830718 - Last Review: February 27, 2014 - Revision: 2.2
APPLIES TO
  • Microsoft Content Management Server 2002
  • Microsoft Content Management Server 2002
Keywords: 
kbnosurvey kbarchive kbautohotfix kbqfe kbhotfixserver kbbug kbfix kbcontentmgtserv2002sp2fix kbcontentmgtserv2002presp2fix KB830718

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