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Poor performance in multi-threaded applications that call string compare functions

Article ID: 830852 - View products that this article applies to.

SYMPTOMS

Multi-threaded applications that call string compare functions may experience poor performance after you apply Service Pack 4 to your Microsoft Windows 2000-based computer.

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A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

(http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirements

You must restart your computer after you apply this hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   -----------------------------------------------------------
   27-Oct-2003  17:18  5.0.2195.6824      42,256  Basesrv.dll      
   21-Sep-2003  00:45  5.0.2195.6824     236,304  Cmd.exe          
   27-Oct-2003  17:18  5.0.2195.6824     222,992  Gdi32.dll        
   27-Oct-2003  17:18  5.0.2195.6867     711,440  Kernel32.dll     
   27-Oct-2003  17:18  5.0.2195.6824      54,032  Mpr.dll          
   27-Oct-2003  17:18  5.0.2195.6860     334,096  Msgina.dll       
   24-Oct-2003  21:53  5.0.2195.6824      90,232  Rdpwd.sys
   27-Oct-2003  17:18  5.0.2195.6824     380,176  User32.dll       
   27-Oct-2003  17:18  5.0.2195.6825     389,392  Userenv.dll      
   16-Oct-2003  23:14  5.0.2195.6866   1,628,656  Win32k.sys
   21-Sep-2003  00:44  5.0.2195.6824     182,032  Winlogon.exe     
   27-Oct-2003  17:18  5.0.2195.6826     243,984  Winsrv.dll       
   27-Oct-2003  17:18  5.0.2195.6867     711,440  Kernel32.dll     
   16-Oct-2003  23:14  5.0.2195.6866   1,628,656  Win32k.sys
   27-Oct-2003  17:18  5.0.2195.6826     243,984  Winsrv.dll

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

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MORE INFORMATION

If Microsoft Exchange 2000 Server or Exchange Server 2003 is running on the Windows 2000-based computer, you may notice that the mail queues back up.

For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915

(http://support.microsoft.com/kb/816915/ )

New file naming schema for Microsoft Windows software update packages

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684

(http://support.microsoft.com/kb/824684/ )

Description of the standard terminology that is used to describe Microsoft software updates

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