You receive an "Unable to read names from ODBC data source" error message or the program stops responding when you use the organization chart wizard to import DB2 6.1 or 7.0 data in Visio

In Microsoft Office Visio, when you use the Organization Chart Wizard to import data from an IBM DB2 Universal Database 6.1 or 7.0 database to your organization chart, Visio may stop responding (hang) or you may receive an error message that is similar to the following:

This problem may occur in situations where a compatibility issue exists with Visio and the IBM DB2 Data Sources Open Database Connectivity (ODBC) driver, and this problem prevents Visio from reading the data in the database correctly.

To work around this problem, convert the database to another format that is supported by the ODBC driver (for example, convert the database to Microsoft Office Access 2003 format), or use another third-party ODBC driver instead of the IBM DB2 ODBC driver.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

For more information about Visio, visit the following Microsoft Web site: The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.