Article ID: 831207 - Last Review: September 8, 2006 - Revision: 1.5

Microsoft Business Solutions CRM 1.0 hotfix for 832318 and 834387

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SUMMARY

This hotfix for Microsoft Business Solutions CRM 1.0 contains solutions for the following KB articles:
832318 (http://support.microsoft.com/kb/832318/EN-US/ ) Sales Process actions are saved in a different order than originally entered by using Microsoft Business Solutions CRM 1.0 Workflow Manager
834387 (http://support.microsoft.com/kb/834387/EN-US/ ) "Create Activity" action is disabled for the Invoice object in Microsoft Business Solutions CRM 1.0 Workflow Manager

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RESOLUTION

A supported hotfix is available from Microsoft, but it is intended to only correct the problems described in the articles referenced earlier in this article. Apply the hotfix only to systems that are experiencing these problems. Therefore, if you are not severely affected by these problems, we recommend that you upgrade to Microsoft Business Solutions CRM version 1.2 that contains these hotfixes.

To resolve these problems, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS (http://support.microsoft.com/default.aspx?scid=fh;%5Bln%5D;cntactms)

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Installation information

Install this hotfix on Microsoft CRM Server and client computers.

Prerequisites

To install this hotfix, you must have installed Microsoft CRM version 1.0.

Removal information

You cannot remove this hotfix.

Restart requirement

If prompted, restart your Microsoft CRM server after installing this hotfix. You do not have to restart your client computer after you install this hotfix.

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File information

The English version of this hotfix has the file attributes that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Microsoft CRM version 1.0, Windows 2000 Server, and Windows Server 2003

   Date         Time   Version       Size     File name 
   ----------------------------------------------------------

5-Mar-2004  07:33  1.0.3017.101  1,927,912  Microsoft.Crm.WorkflowEditor.exe
5-Mar-2004  07:33  1.0.3017.101    174,824  Microsoft.Crm.WorkflowLibrary.dll
5-Mar-2004  07:33  1.0.3017.101  1,055,464  Microsoft.Crm.WorkflowMonitor.exe

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