Article ID: 831270 - Last Review: January 20, 2004 - Revision: 1.2

Video picture appears to jump and video frames are dropped during live TV playback in Microsoft Windows XP Media Edition

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SYMPTOMS

During live TV playback in Microsoft Windows XP Media Edition, the video picture appears to jump. This means that video frames are being dropped. You are most likely to notice dropped video frames if you do not view the video in Full-Screen mode.
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WORKAROUND

To minimize dropped video frames, change the color quality to 16 bits, change the screen refresh rate to 75, and then view the video in Full-Screen mode. To do this, follow these steps:
  1. Click Start, click Control Panel, click Appearance and Themes, and then click Change the screen resolution.
  2. Click Color Quality, and then click Medium (16 bit).
  3. Click Advanced, and then click Monitor.
  4. Click Screen Refresh Rate, and then click 75 hz.
  5. Close the dialog boxes, and then quit Control Panel.
  6. View the video in Full-Screen mode.
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
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APPLIES TO
  • Microsoft Windows XP Media Center Edition
  • Microsoft Windows XP Media Center Edition 2004
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Keywords: 
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