When you try to view a Microsoft Visio 2002 or a Microsoft Visio 2000 .vsd or .xml document with the Microsoft Visio Viewer 2002 by double-clicking the file, you may receive the following error message:If you remove the Visio Viewer 2002 and then try to open the files using Visio 2000, you still receive the same error message.

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This problem occurs when the Visio Viewer 2002 has been installed from an administrative installation point on a per-computer basis, instead of on a per-user basis. This causes the first run behavior of the Visio Viewer Windows Installer file (*.msi) to break all file associations that belong to Microsoft Visio when the Visio Viewer 2002 is run by a user who does not have permissions to modify the Windows Registry for that computer.

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To resolve this problem, you must repair the existing Visio 2000 installation. To repair a Visio 2000 installation, follow these steps:

1.	Quit all programs that are running on your computer, including any antivirus programs.
2.	Insert the Visio 2000 installation CD in your CD/DVD-ROM drive.
3.	Click Install Visio 2000.
4.	On the Welcome to the Visio Installation Manager window, click Next.
5.	On the Setup Operation window, click Reinstall/Repair, and then click Next.
6.	On the Setup Preview window, click Next.
7.	Click Finish.

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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

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For additional information about deploying Microsoft Visio Viewer 2002, visit the following MSDN Web site: http://www.microsoft.com/technet/archive/visio/visio2002/deploy/viewdply.mspx (http://www.microsoft.com/technet/archive/visio/visio2002/deploy/viewdply.mspx)

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