Message Queuing 3.0 may cause a process to stop responding

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Article ID: 831844 - View products that this article applies to.
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SYMPTOMS

The handle count for a process that uses Microsoft Message Queuing 3.0 in Microsoft Windows Server 2003 may increase significantly, and the system may stop responding.

CAUSE

Diagnostic tracing is initialized at the beginning of the DllMain function in both the Mqrt.dll file and the Mqsec.dll file. This problem occurs if the DllMain function fails for any reason.

RESOLUTION

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart Requirement

You must restart your computer after you apply this hotfix.

File Information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
   ----------------------------------------------------------------------------------------------
   13-Nov-2003  18:30  5.4.1.0           545,848  Windowsserver2003-kb831844-x86-enu-symbols.exe  
   13-Nov-2003  18:37  5.4.1.0           934,968  Windowsserver2003-kb831844-x86-enu.exe  
   13-Nov-2003  19:38  5.2.1722.102      146,432  Mqad.dll         
   13-Nov-2003  19:38  5.2.1722.102      192,000  Mqads.dll        
   13-Nov-2003  19:38  5.2.1722.102        9,728  Mqcertui.dll     
   13-Nov-2003  19:38  5.2.1722.102       31,232  Mqdbodbc.dll     
   13-Nov-2003  19:38  5.2.1722.102       47,616  Mqdscli.dll      
   13-Nov-2003  19:38  5.2.1722.102       48,128  Mqdssrv.dll      
   13-Nov-2003  19:38  5.2.1722.102       44,544  Mqgentr.dll      
   13-Nov-2003  19:38  5.2.1722.102       28,160  Mqise.dll        
   13-Nov-2003  19:38  2001.12.4720.97    71,680  Mqlogmgr.dll     
   13-Nov-2003  19:38  5.2.1722.102      777,216  Mqqm.dll         
   13-Nov-2003  19:38  5.2.1722.102      169,472  Mqrt.dll         
   13-Nov-2003  19:38  5.2.1722.102      117,248  Mqrtdep.dll      
   13-Nov-2003  19:38  5.2.1722.102      133,632  Mqsec.dll        
   25-Oct-2003  00:22                        271  Branches.inf
   13-Nov-2003  20:12                     13,864  Kb831844.cat
   13-Nov-2003  19:49                        354  Updatebr.inf
   13-Nov-2003  19:50                      7,096  Update_rtmqfe.inf 

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

MORE INFORMATION

For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages

Properties

Article ID: 831844 - Last Review: November 15, 2007 - Revision: 2.6
APPLIES TO
  • Microsoft Message Queuing 3.0
Keywords: 
kbautohotfix kbhotfixserver kbqfe kbbug kbfix kbqfe kbwinserv2003presp1fix KB831844

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