Article ID: 831962 - View products that this article applies to.
After you install the Microsoft Systems Management Server (SMS) 2003 Advanced Client software on a Terminal Server computer, it may take several minutes for you to log off a Terminal Services session on the Advanced Client computer. Additionally, changes to your profile may not be saved.
This problem may occur if another user tries to log on to a Terminal Server session while you are trying to log off a Terminal Server session. In this scenario, logoff notifications are completed synchronously. For example, if User A tries to log off a session when User B tries to log on to a new session, the logoff is blocked until the logon is completed. The logon may be delayed to process logon scripts.
Additionally, the problem may occur if the following conditions are true:
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesNo prerequisites are required.
Restart requirementWhen you install this hotfix, the SMS site services stop and restart, and the hotfix starts an SMS site reset.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ------------------------------------------------------------------------------ 26-Nov-2003 16:04 6,448,128 Mp.msi 27-Nov-2003 00:32 2.50.2726.102 5,422,128 Sms2003-rtm-kb831962-x86-enu.exe 25-Dec-2003 07:10 11,304 Filemap.ini 25-Dec-2003 07:10 22.214.171.124 354,152 Smsupdate.exe 25-Dec-2003 07:10 2.50.2726.102 541,696 Ccmexec.exe 25-Dec-2003 07:10 2000.80.194.0 274,489 Ntwdblib.dll 25-Dec-2003 07:10 2.0.1493.5011 855,312 Preinst.exe 25-Dec-2003 07:10 369,152 Sms2003ac-kb831962-x86.msp
Installation informationThis hotfix updates the Client Configuration Manager (CCM) Framework component to version 2.50.2726.0102. This hotfix contains an Advanced Client update and a management point framework update. You must update all management points with the new framework. As part of the installation, this hotfix performs a site reset to automatically update all the management points in the SMS hierarchy. If you delay the SMS site reset, you must manually perform a site reset or remove and then add the management points. You must reset each site where you apply this hotfix. To apply the hotfix silently, use the /s switch on the command line.
You must apply this hotfix at primary and secondary sites. Because of new architecture in SMS 2003, you must create a new package and a new program to advertise this hotfix to the Advanced Client computers. As part of the Setup program, this hotfix can create the package and advertisement automatically. Microsoft recommends that you let the Setup program create the package and advertisement for you.
To install this hotfix, follow these steps:
Important Advertisement status for this hotfix may be reported incorrectly if you have distributed additional Advanced client hotfixes. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/840864/ )You receive an incorrect status message after you deploy SMS 2003 Advanced Client hotfixes
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about finding the version number of your SMS 2003 installation, click the following article number to view the article in the Microsoft Knowledge Base:
832103For more information about SMS International Clients Packs, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/832103/ )How to determine the version number of Systems Management Server 2003
202941For more information about standard terminology used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/202941/ )Systems Management Server International Client Packs
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates