The Faxination tab does not appear in the Send Options dialog box when a user tries to send a fax from an Exchange 2000 Server client

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SYMPTOMS

If the Fenestrae Faxination Server third-party program is installed on your Microsoft Exchange 2000 Server installation, the Faxination tab does not appear in the Send Options dialog box after a user creates a new message to send as a fax.

Note Fenestrae Faxination Server enables a user to send a fax through Exchange Server.

CAUSE

This problem occurs because the Send Options information is not downloaded from the Exchange server to the user profile on the client computer.

RESOLUTION

To resolve this problem, obtain the August 2004 Exchange 2000 Server Post-Service Pack 3 update rollup.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
870540 Availability of the August 2004 Exchange 2000 Server Post-Service Pack 3 update rollup
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
   ----------------------------------------------------------------------
   05-Jan-2004  22:29  6.0.6554.0      3,919,872  Cdoex.dll        
   16-Dec-2003  01:01                     12,720  Ctrl_calendarview20.htc
   16-Dec-2003  01:01                     91,631  Ctrl_calendarview20.js
   05-Jan-2004  22:24  6.0.6554.0        856,064  Davex.dll        
   05-Jan-2004  22:24  6.0.6554.0         53,248  Davexpc.dll      
   05-Jan-2004  22:20  6.0.6554.0        131,072  Drviis.dll       
   05-Jan-2004  22:21  6.0.6554.0        577,536  Dsaccess.dll     
   05-Jan-2004  21:30  6.0.6554.0        184,320  Dscmsg.dll       
   05-Jan-2004  21:30  6.0.6554.0        962,560  Emsmdb32.dll     
   05-Jan-2004  22:23  6.0.6554.0      2,179,072  Ese.dll          
   05-Jan-2004  22:23  6.0.6554.0         40,960  Eseperf.dll      
   16-Dec-2003  01:06                      6,991  Eseperf.hxx
   05-Jan-2004  22:23                    391,634  Eseperf.ini
   05-Jan-2004  22:29  6.0.6554.0      3,575,808  Excdo.dll        
   05-Jan-2004  22:20  6.0.6554.0         90,112  Eximap4.dll      
   05-Jan-2004  22:21  6.0.6554.0        262,144  Exmime.dll       
   05-Jan-2004  21:09  6.0.6554.0        176,128  Exnntp.dll       
   05-Jan-2004  22:24  6.0.6554.0        143,360  Exodbesh.dll     
   05-Jan-2004  22:24  6.0.6554.0         57,344  Exodbpc.dll      
   05-Jan-2004  22:24  6.0.6554.0        200,704  Exodbprx.dll     
   05-Jan-2004  22:24  6.0.6554.0      2,179,072  Exoledb.dll      
   05-Jan-2004  22:18  6.0.6554.0         81,920  Exosal.dll       
   05-Jan-2004  22:20  6.0.6554.0         32,768  Expop3.dll       
   05-Jan-2004  22:21  6.0.6554.0         32,768  Exproto.dll      
   05-Jan-2004  22:24  6.0.6554.0        307,200  Exprox.dll       
   05-Jan-2004  21:33  6.0.6554.0        143,360  Exschema.exe     
   05-Jan-2004  22:24  6.0.6554.0        319,488  Exsmtp.dll       
   05-Jan-2004  21:35  6.0.6554.0        675,840  Exwform.dll      
   05-Jan-2004  21:10  6.0.6554.0        180,224  Exwin32.dll      
   05-Jan-2004  21:33  6.0.6554.0         40,960  Febecfg.dll      
   05-Jan-2004  22:20  6.0.6554.0         32,768  Iisif.dll        
   05-Jan-2004  22:21  6.0.6554.0        135,168  Iisproto.dll     
   05-Jan-2004  22:22  6.0.6554.0         61,440  Imap4be.dll      
   05-Jan-2004  21:36  6.0.6554.0        319,488  Imap4evt.dll     
   05-Jan-2004  21:34  6.0.6554.0        126,976  Imap4fe.dll      
   05-Jan-2004  22:20  6.0.6554.0        126,976  Imap4svc.dll     
   05-Jan-2004  22:21  6.0.6554.0         40,960  Jcb.dll          
   05-Jan-2004  21:10  6.0.6554.0         49,152  Mdbevent.dll     
   05-Jan-2004  21:27  6.0.6554.0      2,289,664  Mdbmsg.dll       
   05-Jan-2004  21:11  6.0.6554.0         32,768  Mdbrole.dll      
   05-Jan-2004  21:30  6.0.6554.0        909,312  Mdbsz.dll        
   05-Jan-2004  22:21  6.0.6554.0         24,576  Mdbtask.dll      
   05-Jan-2004  21:09  6.0.6554.0        151,552  Nntpex.dll       
   05-Jan-2004  22:17  6.0.6554.0         94,208  Peexch50.dll     
   05-Jan-2004  22:18  6.0.6554.0        397,312  Phatcat.dll      
   05-Jan-2004  22:20  6.0.6554.0         36,864  Pop3be.dll       
   05-Jan-2004  21:36  6.0.6554.0        303,104  Pop3evt.dll      
   05-Jan-2004  21:35  6.0.6554.0         24,576  Pop3fe.dll       
   05-Jan-2004  22:18  6.0.6554.0         73,728  Pop3svc.dll      
   05-Jan-2004  21:36  6.0.6554.0        163,840  Protomsg.dll     
   05-Jan-2004  22:21  6.0.6554.0        532,480  Reapi.dll        
   05-Jan-2004  22:24  6.0.6554.0        311,296  Resvc.dll        
   05-Jan-2004  22:20  6.0.6554.0      4,669,440  Store.exe        
   05-Jan-2004  21:35  6.0.6554.0      3,735,552  Wmtemplates.dll 
Note Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 XGEN: How to obtain the latest Exchange 2000 Server service pack

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

MORE INFORMATION

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Properties

Article ID: 832164 - Last Review: October 26, 2013 - Revision: 2.3
APPLIES TO
  • Microsoft Exchange 2000 Server Standard Edition
Keywords: 
kbnosurvey kbarchive kbhotfixserver kbqfe kbqfe kbfix kbexchange2000presp4fix kbbug KB832164

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