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Excel 2003 stops responding or you receive an "Microsoft Excel has encountered a problem" error message when you open an XML spreadsheet

Article ID:832334
Last Review:April 7, 2006
Revision:5.4

SYMPTOMS

When you open a workbook that was saved as an XML Spreadsheet in Microsoft Office Excel 2003, Excel may stop responding (hang) or you may receive the following error message:
Microsoft Excel has encountered a problem and needs to close. We are sorry for the inconvenience.

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CAUSE

This problem may occur if you select a noncontiguous selection in your workbook and the Excel workbook is saved as an XML Spreadsheet (*.xml), a single file Web page, or a multiple file Web page.

Note This problem may occur if a noncontiguous selection is included in any one of the following:
Sheet selection
AutoFilter
Publishing Excel data to a Web page
Conditional formatting
Pivot Table reference
Pivot Table area
Pivot Table location
Unknown XML

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RESOLUTION

This issue is fixed in the Excel 2003 hotfix package that is dated February 29, 2004.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
833855 (http://support.microsoft.com/kb/833855/) Excel 2003 hotfix package: February 29, 2004

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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APPLIES TO
Microsoft Office Excel 2003

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Keywords: 
kbqfe kbopenfile kbsavefile kbstoprespond kberrmsg kboffice2003presp1fix kbbug kbfix KB832334

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