Article ID: 832334 - Last Review: April 7, 2006 - Revision: 5.4 Excel 2003 stops responding or you receive an "Microsoft Excel has encountered a problem" error message when you open an XML spreadsheet
SYMPTOMSWhen you open a workbook that was saved as an XML
Spreadsheet in Microsoft Office Excel 2003, Excel may stop responding (hang) or
you may receive the following error message: Microsoft Excel has encountered
a problem and needs to close. We are sorry for the inconvenience.
CAUSEThis problem may occur if you select a noncontiguous
selection in your workbook and the Excel workbook is saved as an XML
Spreadsheet (*.xml), a single file Web page, or a multiple file Web page.
Note This problem may occur if a noncontiguous selection is included in any one of the following:
RESOLUTIONThis issue is fixed in the Excel 2003 hotfix package that is
dated February 29, 2004. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: 833855
(http://support.microsoft.com/kb/833855/
)
Excel 2003 hotfix package: February 29, 2004
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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