You receive the "Word did not save the document" message when you save a Word 2002 document in DocsOpen

When you try to save a Microsoft Word 2002 document that you opened in DocsOpen Document Management System (DMS), you may receive the following message:

This problem occurs if a second user has the same Microsoft Word document open in DocsOpen.

How to obtain the hotfix

This issue is fixed in the Word 2002 post-Service Pack 3 Hotfix Package May 5, 2004. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: After you install this hotfix, follow the steps that are listed in the "More Information" section of this article to set the HideFileNotSavedDlg registry key and to activate the hotfix.

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To activate this hotfix, follow these steps:

1. Quit Word.
2. Click Start, and then click Run.
3. In the Open box, type regedit, and then click OK.
4. Locate, and then click to select the following registry key:
   HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word\Options
5. After you select the key that is specified in step 4, point to New on the Edit menu, and then click DWORD Value.
6. Type HideFileNotSavedDlg, and then press ENTER.
7. Right-click HideFileNotSavedDlg, and then click Modify.
8. In the Value data box, type 1, and then click OK.
9. On the File menu, click Exit to quit Registry Editor.

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