Article ID: 832455 - View products that this article applies to.
In the Japanese version of Microsoft Office SharePoint Portal Server 2003, you may receive an error message after you do the following:
Although you receive this error message after you click OK on the Add List Alert page, alerts are delivered as expected when content in the document library in that subarea changes.
This problem may occur if both the following conditions are true:
This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest SharePoint Portal Server 2003 service pack, you do not have to install the hotfix.
Service pack informationThis problem is corrected in Microsoft SharePoint Portal Server 2003 Service Pack 1.
To resolve this problem, obtain the latest service pack for Microsoft SharePoint Portal Server 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/889380/ )How to obtain the latest service pack for SharePoint Portal Server 2003
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
The Japanese version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Note This hotfix requires Microsoft Office SharePoint Portal Server 2003.
Date Time Size File name --------------------------------------------------------------- 13-Nov-2003 19:18 169,006 Schema.xml (SPSToc\Lists\Doclib) 13-Nov-2003 19:19 169,006 Schema.xml (SPSTopic\Lists\Doclib)
To work around this problem, do not use the Japanese version of Internet Explorer to connect to the portal site. Instead, use the English version of Internet Explorer to connect to the portal site.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
This problem was first corrected in SharePoint Portal Server 2003 Service Pack 1.
For more information about how to manage alerts on the portal site, see the "Managing Alerts" topic in the "Administration" section of the Microsoft Office SharePoint Portal Server 2003 Administration Guide. The Microsoft Office SharePoint Portal Server 2003 Administration Guide (Administrator's Help.chm) is located in the Docs folder in the root directory of the SharePoint Portal Server 2003 CD.
For more information about SharePoint Portal Server, visit the following Microsoft Web site: