Article ID: 832492 - View products that this article applies to.
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows registry
When you send Simple Mail Transfer Protocol (SMTP) mail to a Microsoft Exchange 2000 Server or a Microsoft Exchange Server 2003 public folder, the message class is IPM.Post. In Microsoft Exchange Server 5.5, the message class of a message that is sent to a public folder is IPM.Note. Therefore, if you have a message-archiving system where the e-mail messages must be stored without being changed or converted, you may not be able to archive messages from the public folder. This article describes an update that you can use to configure the setting of the PR_MESSAGE_CLASS attribute of SMTP messages that are sent to public folders as IPM.Note instead of as IPM.Post.
Note "SMTP mail" refers to mail that is not from a MAPI source.
Cumulative rollup informationTo resolve this problem, obtain the Exchange 2003 Server Post-RTM store rollup. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/838236/ )How to obtain the Exchange Server 2003 Server post-RTM Store rollup
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
PrerequisitesNo prerequisites are required.
Restart requirementYou do not have to restart your computer after you apply this software update.
Hotfix replacement informationThis hotfix does not replace any other software updates.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name --------------------------------------------------------- 15-Nov-2003 02:02 6.5.6980.42 49,152 Mdbevent.dll 15-Nov-2003 02:41 6.5.6980.42 3,186,176 Mdbmsg.dll 15-Nov-2003 02:05 6.5.6980.42 24,064 Mdbrole.dll 17-Nov-2003 17:16 6.5.6980.42 13,312 Mdbtask.dll 17-Nov-2003 17:15 6.5.6980.42 5,038,592 Store.exe
Hotfix installation informationAfter you install this update, the message class of incoming messages to public folders may be changed to IPM.Note (instead of IPM.Post). You can configure this new setting by creating the "Incoming defaults to IPM.Note" registry value.
To have us create the "Incoming defaults to IPM.Note" registry value for you, go to the "Fix it for me" section. To create the "Incoming defaults to IPM.Note" registry value yourself, go to the "Let me fix it myself" section.
Fix it for meTo set the "Incoming defaults to IPM.Note" registry value automatically, click the Fix it button or link. Click Run in the File Download dialog box, and then follow the steps in the Fix it wizard.
Fix this problem
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Note this wizard may be in English only; however, the automatic fix also works for other language versions of Windows.
Note if you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.
Let me fix it myselfTo create the "Incoming defaults to IPM.Note" registry value yourself, in the following registry subkey:
Important This value name is case-sensitive. The default behavior without the registry key is that incoming messages appear as IPM.Post. If you set the registry value to 0 (zero), the default behavior continues, and incoming messages appear as IPM.Post. If you set the registry value to 1, the behavior changes, and new SMTP mail messages from a non-MAPI source appear as IPM.Note.
Value name: Incoming defaults to IPM.Note
Value type: DWORD
Value data: 0 or 1 (0 is default value) (0=false)
To enable this functionality, you must configure these registry settings on all Exchange servers that host public folders. You do not have to configure these registry settings on Exchange servers that do not host public folders. Additionally, you must configure these registry settings for each public folder database on the particular server where you want to enable this functionality.
After you make these registry changes, you must restart the Microsoft Exchange Information Store service to enable this new functionality.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
(http://support.microsoft.com/kb/817903/ )New naming schema for Exchange Server software update packages
Article ID: 832492 - Last Review: September 18, 2013 - Revision: 9.0