Article ID: 832516 - Last Review: November 2, 2004 - Revision: 1.4

Windows XP Media Center Edition Does Not Detect Your External Media

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SYMPTOMS

When you insert an external media (for example, a USB memory stick or hard disk drive) that contains your pictures or multimedia videos, Microsoft Windows XP Media Center Edition may not detect the external media.

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CAUSE

This problem may occur if you run Media Center with the Now Playing window active.

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WORKAROUND

To work around this problem, use any one of the following methods:

Insert your external media while you run Media Center in Full-Screen mode.
When the AutoPlay menu appears, select the option to open with Media Center.
Insert your external media, and then close and restart Media Center.

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MORE INFORMATION

Media Center Technical Support

Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site:

http://www.microsoft.com/windowsxp/mediacenter/ (http://www.microsoft.com/windowsxp/mediacenter/)

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