Domain controllers may be missing from the browse list in Windows 2000

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Article ID: 832723 - View products that this article applies to.
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Symptoms

Domain controllers may sometimes be missing from the domain master browser list on a Microsoft Windows 2000-based domain controller.

Cause

The master browser announcement that is received by the primary domain controller (PDC) may be dropped by the PDC. The master browser announcement may be dropped if the PDC is busy. For this article, a "busy" PDC is defined by how frequently the PDC receives the master browser announcement. If the PDC is busy, a master browser announcement may be dropped if a master browser announcement is received, and then another master browser announcement is received before the browser issues another input/output (I/O) request.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You can install this hotfix on the domain controller.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version        Size     File name
   ------------------------------------------------------
   19-Dec-2003  18:56  5.0.2195.6886  408,720  Mrxsmb.sys
   19-Dec-2003  18:56  5.0.2195.6886  169,776  Rdbss.sys

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

Properties

Article ID: 832723 - Last Review: October 26, 2013 - Revision: 3.0
Applies to
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
Keywords: 
kbnosurvey kbarchive kbautohotfix kbhotfixserver kbqfe kbbug kbfix kbwin2000presp5fix KB832723

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