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You cannot successfully install the intranet component or connect to http://companyweb in Windows Small Business Server 2003

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Article ID:832880
Last Review:December 3, 2007
Revision:5.1

SYMPTOMS

During the intranet component part of Microsoft Windows Small Business Server 2003 Setup, you may receive the following error message:
An error occurred while installing Windows SharePoint Services and creating your Intranet site.
Additionally, you may receive the following error message when you try to connect to the http://companyweb Web site:
You are not authorized to view this page. You might not have permission to view this directory or page using the credential you supplied.
When this behavior occurs, the Errorlog.txt file will contain text that is similar to the following:

Note By default, the Errorlog.txt file is located in the C:\Program Files\Microsoft Integration\Windows Small Business Server 2003\logs folder.
[08/06/04,15:12:40] Intranet: [2] CClientX::HrGrantDatabaseRights - failed to run SQL command, 
hr=0x80004005
[08/06/04,15:12:40] Intranet: [2] use [STS_SBSROCK_1]
[08/06/04,15:12:40] Intranet: [2] CClientX::HrGrantDatabaseRights - failed to run SQL command, 
hr=0x80004005
[08/06/04,15:12:41] Intranet: [2] use [STS_%s_1]
[08/06/04,15:12:41] Intranet: [2] CClientX::HrGrantDatabaseRights - failed to run SQL command, 
hr=0x80004005
[08/06/04,15:12:41] Intranet: [2] use [STS_Config]
[08/06/04,15:12:41] Intranet: [2] CClientX::HrGrantDatabaseRights - failed to run SQL command, 
hr=0x80004005
[08/06/04,15:12:41] Intranet: [2] use [STS_SBSROCK_1]
[08/06/04,15:12:41] Intranet: [2] CClientX::HrGrantDatabaseRights - failed to run SQL command, 
hr=0x80004005
[08/06/04,15:12:41] Intranet: [2] use [STS_%s_1]
[08/06/04,15:12:41] Intranet: [2] CClientX::HrGrantDatabaseRights - failed to run SQL command, 
hr=0x80004005
[08/06/04,15:12:41] Intranet: [2] use [STS_Config]
[08/06/04,15:12:41] Intranet: [2] Failed to grant db rights to sts worker
[08/06/04,16:07:45] WizardUI: [2] ISetupManager::GetGlobalCustomProperty() failed in 
CPageBase::GetGlobalProperty(): GUID = {63ECC03C-3D58-4074-903D-E80CFC5BDC25}
Note These problems do not occur if you installed Windows Small Business Server 2003 before November 24, 2003, unless you make major configuration changes to Windows SharePoint Services, such as creating a new top-level Web site or an extranet. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
833019 (http://support.microsoft.com/kb/833019/) You receive an error message when you install Windows SharePoint Services, create a new content database, or provision a new virtual server

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CAUSE

This issue is caused by an error in the way that certain dynamic-link libraries (DLLs) are validated. The installation process incorrectly interprets some DLLs as not valid when, in fact, they are valid.

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RESOLUTION

To resolve this issue, download and install software update 832880 from the following Microsoft Windows Update Web site:
http://go.microsoft.com/fwlink/?LinkId=21069 (http://go.microsoft.com/fwlink/?LinkId=21069)
Alternatively, you can download and install the update from the following Microsoft Download Center Web site:
http://go.microsoft.com/fwlink/?LinkId=21951 (http://go.microsoft.com/fwlink/?LinkId=21951)
Note If you add users to your Windows Small Business Server network before you install this update, open the Users task pad in Server Management, and then run the Change User Permissions Wizard to grant the appropriate users access to your company’s internal Web site (http://companyweb).

If you publish your company’s internal Web site to the Internet before you apply this update, you must run the Configure E-mail and Internet Connection Wizard again after you apply the update. Then, you can publish your company's internal Web site to the Internet.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

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APPLIES TO
•Microsoft Windows Small Business Server 2003 Premium Edition
•Microsoft Windows Small Business Server 2003 Standard Edition

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Keywords: 
kberrmsg kbprb atdownload KB832880

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