"The document name or path is not valid" error message when you open a Word 2002 document that is in a document management program

When you use Microsoft Word 2002 to try to open a document that is in a document management program, you may receive the following error message:

This problem may occur when one or more of the smart tags in the document are damaged.

How to obtain the hotfix

This issue is fixed in the Office XP Post-Service Pack 2 Hotfix Package dated May 9, 2004. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: After you install this hotfix, follow the steps that are listed in the "More Information" section of this article to set the RepairSmartTags registry key and to activate the hotfix.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
To activate this hotfix, follow these steps:

1. Quit Word.
2. Click Start, and then click Run.
3. In the Open box, type regedit, and then click OK.
4. Locate, and then click to select the following registry key:
   HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Common
5. After you select the key that is specified in step 4, point to New on the Edit menu, and then click DWORD Value.
6. Type RepairSmartTags, and then press ENTER.
7. Right-click RepairSmartTags, and then click Modify.
8. In the Value data box, type 1, and then click OK.
9. On the File menu, click Exit to quit Registry Editor.

The hotfix removes corrupted smart tags from the document without user intervention if the required registry key is enabled. This problem may also occur when you try to open a document that is not in a document management program.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base: For more information about Smart Tags, click Microsoft Word Help on the Help menu, type smart tags in the Office Assistant or the Answer Wizard, and then click Search to view the topic.