Outlook 2002 post-Service Pack 3 hotfix package: May 13, 2004

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Article ID: 832895 - View products that this article applies to.
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This article describes the Microsoft Outlook 2002 issues that are fixed in the Outlook 2002 Post-Service Pack 2 hotfix package that is dated Post SP-3 Release Date.

Issues that are fixed in the hotfix package

The following issues are fixed in this hotfix package but were not previously documented in a Microsoft Knowledge Base article:
  • If you use Outlook 2002 with Microsoft Exchange Server, you may find that you cannot expand the public folder hierarchy in Outlook when the default public store on the server is not available. When you try expand the public folder hierarchy, you experience a delay where nothing occurs, and then you receive the following error message:
    Unable to expand the folder. The set of folders could not be opened. The attempt to log on to the Microsoft Exchange Server computer has failed.
  • When you write a custom program that uses the MAPI ConfigureMsgService( ) method to create and configure profiles, calls to the ConfigureMsgService( ) method leak a reference to the Component Object Model (COM) and you receive error messages that are similar to the following:
    HRESULT - 0x80010106


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


  • The optimized version of this hotfix is a post-Office XP Service Pack 3 (SP-3) hotfix. To install the hotfix, you must have Office XP SP-3 installed.

    For additional information about Office XP SP-3, click the following article number to view the article in the Microsoft Knowledge Base:
    832671 OFFXP: Overview of the Office XP Service Pack 3
  • The optimized version of this hotfix requires Microsoft Windows Installer 2.0 or later.

    For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:
    330537 OFFXP: Office XP updates and patches released after September 2002 may require Windows Installer 2.0
  • The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix with Office XP Service Pack 1 (SP-1). However, Microsoft has not tested this fix on Office XP SP-1 to the same extent as on Office XP Service Pack 2 (SP-2). If you install this hotfix on a computer with Office XP SP-1 installed, some file conflicts might occur. Microsoft supports this configuration, but Microsoft does not recommend this configuration.

Restart information

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

You do not have to create or have to modify any registry keys to activate any hotfixes that are contained in this package.

Hotfix file information

This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
  Date         Time    Size       File name
12-Dec-2003  21:27   2,876,416  Olkintlff.msp  (full-file/administrative)
12-Dec-2003  21:15     521,728  Olkintlop.msp  (optimized)
After the hotfix is installed, the English version of this fix has the file attributes (or later) that are listed in the following table:
  Date         Time   Version         Size     File name
29-Apr-2002  18:43  10.0.4024.0      47,432  Bjablr32.dll  
18-Nov-2003  23:40  5.5.2657.79     720,656  Cdo.dll_0001
18-Nov-2003  23:40  5.5.2657.79     813,840  Cdo.dll_0004
19-Jun-2003  23:58  10.0.5417.0     133,696  Contab32.dll     
07-Mar-2003  01:26  10.0.5104.0     113,224  Emablt32.dll     
08-May-2003  21:07  10.0.5306.0     199,240  Emsabp32.dll
11-Dec-2003  17:09  10.0.6009.0     539,336  Emsmdb32.dll
28-Mar-2003  02:12  10.0.5125.0     129,608  Emsui32.dll
01-May-2003  02:31  10.0.5229.0     854,600  Msmapi32.dll
13-Sep-2002  03:52  10.0.4510.0     531,016  Mspst32.dll
25-Nov-2002  18:50  10.0.4721.0      55,880  Olkfstub.dll     
08-May-2003  21:07  10.0.5306.0     735,816  Outex.dll
01-May-2003  02:32  10.0.5229.0   1,972,808  Outllibr.dll         
02-Jul-2003  23:05  10.0.5501.0     338,496  Pstprx32.dll
Note For more information about how to install this hotfix, see the Readme.txt file that is included in the package.


For additional information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates


Article ID: 832895 - Last Review: October 26, 2013 - Revision: 1.9
  • Microsoft Outlook 2002 Standard Edition
kbnosurvey kbarchive kbautohotfix kbhotfixserver kbqfe kbqfe kbfix kbofficexppresp3fix kbhotfixrollup KB832895

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