The SMS Manual Installation Wizard cannot successfully upgrade an SMS 2.0 Client to SMS 2003 Legacy Client

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Article ID: 833177 - View products that this article applies to.
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When you run the SMS Manual Installation Wizard (Smsman.exe) to upgrade a Microsoft Systems Management Server (SMS) 2.0 client to SMS 2003 Legacy Client, the operation is not successful.


The SMS 2.0 client successfully upgrades to SMS 2003 Legacy Client only after the Client Configuration Installation Manager (CCIM) cycle has run. By default, the CCIM cycle runs every 23 hours.


To work around this issue, use the Systems Management Server 2.0 Resource Guide command-line utility Cliutils.exe with the /KICK switch to start the CCIM cycle, as in the following example:
Cliutils.exe /KICK "Client Configuration Installation Manager"


The Cliutils.exe utility is included in the Support\Reskit\Bin\I386\Diagnose folder on the SMS 2.0 CD-ROM. Cliutils.exe is also included with the Microsoft BackOffice Resource Kit, version 4.5.

For more information about Cliutils.exe, use the /? parameter. For example, at the command line, type the following:
cliutils.exe /?
Or, see Chapter 13 in the Systems Management Server 2.0 Resource Guide.


Article ID: 833177 - Last Review: October 27, 2006 - Revision: 1.2
  • Microsoft Systems Management Server 2003
kbinfo KB833177

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