A program or a service logs an error that states that the handle is not valid for the event log

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Article ID: 833305 - View products that this article applies to.
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SYMPTOMS

You may see one of the following events in the event log. These events may be recorded when a program or a service is monitoring the event log and when the server is experiencing high stress logging events:
Event Type: Warning
Event Source: OnePoint Operations
Event Category: None
Event ID:25009
Date:10/15/2003
Time:12:59:46 PM
User: NT AUTHORITY\SYSTEM
Computer:COMPUTERNAME
Description:
The NT %1 Provider encountered an unexpected error on the Directory Service event log. The Provider will attempt to recover by re-opening the log. Error details: The handle is invalid.

Event Type: Warning
Event Source: EvntAgnt
Event Category: None
Event ID:3006
Date:10/22/2003
Time:6:35:27 AM
User: N/A
Computer:COMPUTERNAME
Description:
Error reading log event record. Handle specified is 506840. Return code from ReadEventLog is 6.
These errors may also occur on a computer if the monitoring software loses network connectivity to the target computer.

CAUSE

The Event Log service may use an handle that is not valid when a new event overwrites the contents of an event for which there is an open handle.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must be running Windows 2000 Service Pack 3 (SP3).

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version        Size    File name
   -------------------------------------------------------
   15-Dec-2003  13:11  5.0.2195.6883  47,376  Eventlog.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

MORE INFORMATION

Some programs such as Event Agent are not seriously affected by this problem. You can ignore the warning in these cases. For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 833305 - Last Review: February 20, 2007 - Revision: 2.6
APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Advanced Server
Keywords: 
kbautohotfix kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000presp5fix KB833305

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