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FIX: The Analysis Services service may shut down and then restart when you run MDX queries on a remote computer

Article ID: 833342 - View products that this article applies to.

Bug #: 14217 (Plato 7x)

SYMPTOMS

Consider the following scenario. You run Multidimensional Expressions (MDX) queries on a remote computer that is running Microsoft SQL Server 2000 Analysis Services. After the calculations have been completed, the cleaning thread starts to release agents and to clean up memory. When this behavior occurs, the Analysis Services service may shut down and then restart.

To determine whether you are experiencing this problem, set the Execution Location property to 2. This setting directs the queries to the client application instead of to the remote computer that is running SQL Server 2000 Analysis Services. If this setting stops the problem, you are experiencing the problem that is described in this article.

Note Changing this setting may affect query performance.

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RESOLUTION

SQL Server 2000 Analysis Services

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft SQL Server 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

290211

(http://support.microsoft.com/kb/290211/ )

How to obtain the latest SQL Server 2000 service pack

For more information about Service Pack 4, click the following article number to view the article in the Microsoft Knowledge Base:

888800

(http://support.microsoft.com/kb/888800/ )

A list of the bugs that are fixed in SQL Server 2000 Analysis Services Service Pack 4

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SQL Server 2000 Analysis Services service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

(http://support.microsoft.com/contactus/?ws=support)

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version    Size       File name
   -------------------------------------------------------
   03-Nov-2003  17:08  8.0.874.0    217,668  Msmdcb80.dll
   17-Jan-2004  01:47  8.0.0.909  4,063,812  Msmddo80.dll
   03-Nov-2003  17:08  8.0.874.0  1,032,768  Msmdgd80.dll
   28-Oct-2003  02:58  8.0.823.0    172,608  Msmdpump.dll
   28-Oct-2003  02:58  8.0.0.864  9,638,468  Msmdsgn80.dll
   17-Jan-2004  01:47  8.0.909.0  1,835,588  Msmdsrv.exe
   17-Jan-2004  01:47  8.0.909.0  2,077,264  Msolap80.dll
   10-May-2003  08:05  8.0.820.0    213,069  Msolap80.rll

Note Because of file dependencies, the most recent hotfix or feature that contains these files may also contain additional files.

SQL Server 2000 Analysis Services 64-bit

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft SQL Server 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

290211

(http://support.microsoft.com/kb/290211/ )

How to obtain the latest SQL Server 2000 service pack

Hotfix information

For more information about a hotfix for SQL Server 2000 Analysis Services 64-bit, click the following article number to view the article in the Microsoft Knowledge Base:

825804

(http://support.microsoft.com/kb/825804/ )

FIX: Hotfix information for build 8.0.872 of SQL Server 2000 Analysis Services 64-bit

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in SQL Server 2000 Service Pack 4.

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