FIX: Cannot uninstall the Nrdhtml.dll file from the WebAuthor control by using the REGSVR32 /U command on MCMS 2002

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Article ID: 833596 - View products that this article applies to.
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On a computer that is running Microsoft Content Management Server (MCMS) 2002, when you use the regsvr32 /u command to uninstall the Nrdhtml.dll file from the WebAuthor control, the uninstall process does not succeed, and you receive the following error message:
DllunregisterServer in NRDHtml.dll failed. Return code was: 0x80070005.


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Size     File name
   16-Dec-2003  18:27  229,605


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.


For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates


Article ID: 833596 - Last Review: November 15, 2007 - Revision: 1.5
  • Microsoft Content Management Server 2002 Service Pack 1a
  • Microsoft Content Management Server 2002
kbautohotfix kbhotfixserver kbqfe kbhotfixserver kbqfe kbqfe kbfix kbbug kbcontentmgtserv2002presp2fix KB833596

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