Article ID: 833740 - Last Review: October 19, 2004 - Revision: 3.0 The monitor does not turn on when you open the lid after you configure the energy-saving settings on a Windows XP-based portable computer
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base: 256986
(http://support.microsoft.com/kb/256986/
)
Description of the Microsoft Windows Registry SYMPTOMSAfter you configure the energy-saving settings for an LCD monitor, the monitor on your Microsoft Windows XP Service Pack 1 (SP1)-based portable computer may not turn on again after you reopen the lid. For example, this problem may occur after you configure energy-saving settings by following these steps:
This problem is not resolved even after you press a key on the keyboard. In this scenario, you must restart your computer to regain use of the monitor. CAUSEThis problem occurs because of an issue with the Videoprt.sys miniport driver and with the video graphics adapter (VGA) basic input/output system (BIOS) implementation
in Windows XP SP1.
When you open the lid of the portable computer in this scenario, the expected power request to turn on the LCD backlight does not occur. RESOLUTIONTo resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: 322389
(http://support.microsoft.com/kb/322389/EN-US/
)
How to obtain the latest Windows XP service pack WORKAROUNDTo work around this problem, add the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers\LidCloseSetPower
823348
(http://support.microsoft.com/kb/823348/
)
INFO: The monitor may not turn on after you configure the energy-saving settings on some portable computers
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2. MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe Microsoft software updates
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