Article ID: 833814 - Last Review: July 24, 2007 - Revision: 1.9

Stop error 23 when a program tries to dismount a FastFat volume in Windows Server 2003

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SYMPTOMS

When a program tries to dismount a FastFat volume, you may receive a Stop error 23 with an address of 1c028a, 0, 0, 0.

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A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Retart Information

You must restart your computer after you apply this hotfix.

Hotfix Replacement Information

This hotfix does not replace any other hotfixes.

File Information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

x86 version

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   13-Dec-2003  02:31  5.2.3790.112      150,528  Fastfat.sys
   06-Dec-2003  01:30                        271  Branches.inf
   13-Dec-2003  03:03                      9,812  Kb833814.cat
   13-Dec-2003  02:54                        354  Updatebr.inf
   13-Dec-2003  02:54                      5,673  Update_rtmqfe.inf
 

IA-64 version
 
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   12-Dec-2003  22:40  5.2.3790.112      487,936  Fastfat.sys
   05-Dec-2003  22:17                        271  Branches.inf
   13-Dec-2003  00:03                      9,812  Kb833814.cat
   12-Dec-2003  23:56                        354  Updatebr.inf
   12-Dec-2003  23:56                      5,693  Update_rtmqfe.inf

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