Word 2000 Post-Service Pack 3 hotfix package: December 16, 2003

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Article ID: 833844 - View products that this article applies to.
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SUMMARY

This article describes the Microsoft Word 2000 issues that are fixed in the Word 2000 Post-Service Pack 3 hotfix package that is dated December 16, 2003.

Issues that are fixed in the hotfix package

The following issues are fixed in this hotfix package but were not previously documented in a Microsoft Knowledge Base article:
  • When you create a new Word 2000 document from a template that contains an AutoNew macro that updates fields and inserts an AutoText entry with a textbox in the header of the document, Word may quit unexpectedly and you receive the following error message:
    Microsoft Word for Windows has encountered a problem and needs to close. We are sorry for the inconvenience.
    If you view the details of the error message, you receive an error signature that is similar to the following:
       AppName      AppVer      ModName      ModVer      Offset
       ----------------------------------------------------------
       Winword.exe  9.0.0.6929  Winword.exe  9.0.0.6929  001d3432
    
  • When you type text in a Word 2000 document that wraps to a new line, gridlines may disappear. This issue may occur when all the following conditions are true:
    • You have Microsoft Word 2000 Service Pack 3 (SP-3) installed.
    • You start the Magnifier tool (click Start, point to All Programs, point to Accessories, and then point to Accessibility) before you start Word 2000.
    • You turn on gridlines after you start Word and before you start typing text. To turn on gridlines in Word, follow these steps:
      1. Start Word.
      2. On the View menu, point to Toolbars, and then click Drawing.
      3. On the Drawing toolbar, click Draw, and then click Grid.
      4. In the Drawing Grid dialog box, click to select the Display gridlines on screen check box, and then click OK.

MORE INFORMATION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

  • The optimized and the full-file versions of this hotfix are a post-Office 2000 Service Pack 3 (SP-3) hotfix. To install the hotfix, you must have Office 2000 SP-3 installed.

    For additional information about Office 2000 SP-3, click the following article number to view the article in the Microsoft Knowledge Base:
    326585 OFF2000: Overview of Office 2000 Service Pack 3
  • This hotfix requires Microsoft Windows Installer 2.0 or later.

    For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:
    811002 OFF2000: Office 2000 updates and patches released after November 2002 may require Windows Installer 2.0

Restart information

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix is replaced by a later hotfix.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
834003 Word 2000 Post-Service Pack 3 Hotfix Package: February 13, 2004


Registry information

You do not have to create or modify any registry keys to activate any hotfixes that are contained in this package.

Hotfix file information

This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Size       File name
   -----------------------------------------------------------------------
   16-Dec-2003  22:58  4,783,024  Winwordff.msp (Full-File/Administrative)
   16-Dec-2003  22:28  1,594,288  Winwordop.msp (Optimized)
After the hotfix is installed, the global version of this fix has the file attributes (or later) that are listed in the following table:
   Date         Time   Version     Size    File name
   ------------------------------------------------------
   12-Dec-2003  20:53  9.0.0.8411  8,826,932  Winword.exe
Note For more information about installing this hotfix, see the Readme.txt file that is included in the package.

REFERENCES

For additional information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 833844 - Last Review: October 5, 2005 - Revision: 1.8
APPLIES TO
  • Microsoft Word 2000 Standard Edition
Keywords: 
kbautohotfix kberrmsg kboffice2000presp4fix kbhotfixrollup kbbug kbfix kbqfe kbhotfixserver KB833844

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