Article ID: 833893 - View products that this article applies to.
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When you log instances from the Oldest Message Queued performance counter for the MSExchangeMTA Connections performance object on your Microsoft Exchange 2000 Server computer, you may experience one or both of the following symptoms:
This problem occurs if the message transfer agent (MTA) queue does not contain any messages.
When an MTA queue contains a message, the MTA updates a counter with the current date and time stamp. When you add the Oldest Message Queued counter to the Windows Performance tool, the message in the queue continues to age as it sits in the queue. The Oldest Message Queued counter helps you determine how many seconds the message has been in the queue.
If the queue is empty, the performance counter still exists, but the MTA sets its value to zero.
The Microsoft Windows NT Server 4.0 Performance Monitor tool correctly displays this value as zero. However, the Windows Performance tool and Pdh.dll incorrectly display this value as the decimal value of the current sampling time stamp.
To resolve this problem, obtain the August 2004 Exchange 2000 Server Post-Service Pack 3 update rollup.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/870540/ )Availability of the August 2004 Exchange 2000 Server Post-Service Pack 3 update rollup
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Note Because of file dependencies, this hotfix requires Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
Date Time Version Size File name --------------------------------------------------------- 20-Jan-2004 00:05 6.0.6559.0 1,798,144 Emsmta.exe 20-Jan-2004 00:13 6.0.6559.0 32,768 Mtaperf.dll 19-Jan-2004 22:14 5,621 Mtaperf.h 20-Jan-2004 00:13 96,078 Mtaperf.ini 19-Jan-2004 23:55 6.0.6559.0 40,960 X400omv1.dll
(http://support.microsoft.com/kb/301378/ )XGEN: How to obtain the latest Exchange 2000 Server service pack
Hotfix Installation InstructionsTo install this hotfix, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.