When a Windows Server 2003 cluster node is a domain controller, you may receive an error message when you add domain users to the cluster file share

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Article ID: 834231 - View products that this article applies to.
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SYMPTOMS

When you use the Cluster Administrator tool to give users or global groups from a child domain the permissions to use a clustered file share on a Microsoft Windows Server 2003-based domain controller, you may receive the following error message:

Access to a cluster file share can be granted/denied only to domain users and groups. Please remove any local users or groups from the permissions box.


Note You can use Windows Explorer to give users or global groups from a child domain the permissions to use a clustered file share on a Windows Server 2003-based domain controller.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name        Platform
   ------------------------------------------------------------------------
   31-Jan-2004  01:00  5.2.3790.125      167,936  Cluadmex.dll     x86
   31-Jan-2004  01:00  5.2.3790.125      457,728  Cluadmex.dll     IA-64

WORKAROUND

To work around this problem, give users or global groups from the root domain the share permissions for a clustered file share, instead of giving these permissions to users or global groups from a child domain.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 834231 - Last Review: July 24, 2007 - Revision: 1.10
APPLIES TO
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise x64 Edition
Keywords: 
kbautohotfix kbhotfixserver kbqfe kbclustering kberrmsg kbbug kbfix kbqfe kbwinserv2003presp1fix KB834231

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