An NDR does not notify you that the sender's mailbox is larger than the storage limit set in Exchange 2000 Server

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SYMPTOMS

If you use Microsoft Outlook in Cached Exchange Mode, and you send an e-mail message when your mailbox is larger than the storage limit that is set for user mailboxes in Microsoft Exchange 2000 Server, the non-delivery report (NDR) that you receive contains the following text:
This message is larger than the current system limit or the recipient's mailbox is full. Create a shorter message body or remove attachments and try sending it again.
The text that is contained in the NDR is incorrect, because it mentions the mailbox of the recipient but does not notify you that your mailbox is larger than the storage limit that is specified in Exchange 2000.

CAUSE

This problem occurs if the sender's mailbox is larger than the Prohibit send at (KB) limit or larger than the Prohibit send and receive at (KB) limit that is set on the server. In this situation, the NDR that is generated by Exchange 2000 Server does not notify the sender that the size of the sender's mailbox has exceeded the specified storage limit.

RESOLUTION

Hotfix information

To resolve this problem, obtain the August 2004 Exchange 2000 Server Post-Service Pack 3 update rollup.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
870540 Availability of the August 2004 Exchange 2000 Server Post-Service Pack 3 update rollup

Prerequisites

Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3).

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
301378 How to obtain the latest Exchange 2000 Server service pack

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version          Size    File name
--------------------------------------------------------------
09-Mar-2004  08:59  6.0.6575.0    3,919,872  Cdoex.dll        
09-Mar-2004  08:51  6.0.6575.0      856,064  Davex.dll        
09-Mar-2004  08:51  6.0.6575.0       53,248  Davexpc.dll      
09-Mar-2004  08:46  6.0.6575.0      131,072  Drviis.dll       
09-Mar-2004  08:47  6.0.6575.0      577,536  Dsaccess.dll     
09-Mar-2004  07:57  6.0.6575.0      184,320  Dscmsg.dll       
09-Mar-2004  07:58  6.0.6575.0      962,560  Emsmdb32.dll     
09-Mar-2004  08:49  6.0.6575.0    2,183,168  Ese.dll          
09-Mar-2004  08:49  6.0.6575.0       40,960  Eseperf.dll      
09-Mar-2004  08:59  6.0.6575.0    3,579,904  Excdo.dll        
09-Mar-2004  08:46  6.0.6575.0       94,208  Eximap4.dll      
09-Mar-2004  08:47  6.0.6575.0      262,144  Exmime.dll       
09-Mar-2004  07:32  6.0.6575.0      176,128  Exnntp.dll       
09-Mar-2004  08:51  6.0.6575.0      143,360  Exodbesh.dll     
09-Mar-2004  08:51  6.0.6575.0       57,344  Exodbpc.dll      
09-Mar-2004  08:51  6.0.6575.0      200,704  Exodbprx.dll     
09-Mar-2004  08:51  6.0.6575.0    2,179,072  Exoledb.dll      
09-Mar-2004  08:44  6.0.6575.0       81,920  Exosal.dll       
09-Mar-2004  08:46  6.0.6575.0       32,768  Expop3.dll       
09-Mar-2004  08:47  6.0.6575.0       32,768  Exproto.dll      
09-Mar-2004  08:51  6.0.6575.0      307,200  Exprox.dll       
09-Mar-2004  08:51  6.0.6575.0      331,776  Exsmtp.dll       
09-Mar-2004  08:00  6.0.6575.0      675,840  Exwform.dll      
09-Mar-2004  07:33  6.0.6575.0      180,224  Exwin32.dll      
09-Mar-2004  07:59  6.0.6575.0       40,960  Febecfg.dll      
09-Mar-2004  08:46  6.0.6575.0       32,768  Iisif.dll        
09-Mar-2004  08:47  6.0.6575.0      135,168  Iisproto.dll     
09-Mar-2004  08:47  6.0.6575.0       61,440  Imap4be.dll      
09-Mar-2004  08:03  6.0.6575.0      319,488  Imap4evt.dll     
09-Mar-2004  08:01  6.0.6575.0      126,976  Imap4fe.dll      
09-Mar-2004  08:46  6.0.6575.0      126,976  Imap4svc.dll     
09-Mar-2004  08:47  6.0.6575.0       40,960  Jcb.dll          
09-Mar-2004  07:32  6.0.6575.0       49,152  Mdbevent.dll     
09-Mar-2004  07:53  6.0.6575.0    2,293,760  Mdbmsg.dll       
09-Mar-2004  07:34  6.0.6575.0       32,768  Mdbrole.dll      
09-Mar-2004  07:58  6.0.6575.0      917,504  Mdbsz.dll        
09-Mar-2004  08:47  6.0.6575.0       24,576  Mdbtask.dll      
09-Mar-2004  07:31  6.0.6575.0      151,552  Nntpex.dll       
09-Mar-2004  08:42  6.0.6575.0       94,208  Peexch50.dll     
09-Mar-2004  08:44  6.0.6575.0      413,696  Phatcat.dll      
09-Mar-2004  08:46  6.0.6575.0       36,864  Pop3be.dll       
09-Mar-2004  08:03  6.0.6575.0      303,104  Pop3evt.dll      
09-Mar-2004  08:02  6.0.6575.0       24,576  Pop3fe.dll       
09-Mar-2004  08:44  6.0.6575.0       73,728  Pop3svc.dll      
09-Mar-2004  08:03  6.0.6575.0      163,840  Protomsg.dll     
09-Mar-2004  08:47  6.0.6575.0      532,480  Reapi.dll        
09-Mar-2004  08:00  6.0.6575.0    3,735,552  Wmtemplates.dll  
09-Mar-2004  07:58  6.0.6575.0      143,360  Exschema.exe     
09-Mar-2004  08:46  6.0.6575.0    4,677,632  Store.exe        
17-Feb-2004  01:08                   12,720  Ctrl_calendarview20.htc
17-Feb-2004  01:13                    6,991  Eseperf.hxx
09-Mar-2004  08:49                  391,634  Eseperf.ini
17-Feb-2004  01:08                   91,631  Ctrl_calendarview20.js  
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 834384 - Last Review: October 26, 2013 - Revision: 3.3
APPLIES TO
  • Microsoft Exchange 2000 Server Standard Edition
  • Microsoft Exchange 2000 Enterprise Server
Keywords: 
kbnosurvey kbarchive kbhotfixserver kbqfe kbqfe kbfix kbexchange2000presp4fix kbbug KB834384

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