"Create Activity" action is disabled for the Invoice object in Microsoft Business Solutions CRM 1.0 Workflow Manager

When you create a workflow rule for the Invoice object in Microsoft Business Solutions CRM 1.0 Workflow Manager, you cannot insert the "Create Activity" action. The "Create Activity" option is disabled.

A supported hotfix is available from Microsoft, but it is intended to only correct the problem described in this article. Apply the hotfix only to systems that are experiencing this problem. Therefore, if you are not severely affected by this problem, we recommend that you upgrade to Microsoft Business Solutions CRM version 1.2 that contains this hotfix.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

Important

Hotfix file information is available in the KB article 831207  (http://support.microsoft.com/kb/831207/EN-US/ ) Microsoft Business Solutions CRM 1.0 hotfix for 832318 and 834387