Article ID: 834640 - Last Review: September 8, 2006 - Revision: 4.1 Attachments to e-mail may not be sent in Microsoft CRM Sales for OutlookImportant This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base: 256986
(http://support.microsoft.com/kb/256986/
)
Description of the Microsoft Windows Registry SYMPTOMSAn e-mail message that is generated in Microsoft Business Solutions CRM 1.2 Sales for Outlook and that has an attachment that is larger than 1 megabyte (MB) may not be sent correctly. Sometimes the message and the attachment are sent as expected, and at other times the message is sent without the attachment. If the attachment is not sent, you receive the following error message:
Error sending e-mail
Server Error in '/' Application RESOLUTIONMicrosoft CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article: 904435
(http://support.microsoft.com/kb/904435/
)
Update Rollup 2 is available for Microsoft CRM 1.2
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