Client computers record Event ID 1030 and Event ID 1058 when DFS is not started on a Windows 2000-based domain controller

View products that this article applies to.

Expand all | Collapse all

SYMPTOMS

Active Directory directory service clients may frequently record the following error messages in the event log:

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1030
Description:
Windows cannot query for the list of Group Policy objects. A message that describes the reason for this was previously logged by the policy engine.
For more information, see Help and Support Center at http://support.microsoft.com.

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1058
Description:
Windows cannot access the file gpt.ini for GPO
CN={31B2F340-016D-11D2-945F-00C04FB984F9},CN=Policies,CN=System,DC=domain,DC=com. The file must be present at the location <\\domain\sysvol\domain\Policies\{31B2F340-016D-11D2-945F-00C04FB984F9}\gpt.ini>. (The network path was not found. ). Group Policy processing aborted.
For more information, see Help and Support Center at http://support.microsoft.com.

If you try to access the domain\sysvol folder, you may receive "access denied" or "network path not found" messages, even though the permissions on the sysvol folder are correct.

Back to the top

CAUSE

These issues may occur when the Distributed File System (DFS) service is stopped on the domain controller.

Back to the top

RESOLUTION

To resolve this issue, make sure the DFS service is started on the domain controller, and set the Startup type to automatic. To do this, follow these steps:

Click Start, point to Programs, point to Administrative Tools, and then click Services.
In Services, double-click Distributed File System.
On the General tab, click Automatic next to Startup type.
Under Service Status, click Start if the service is not started.
Click OK, and then close the Services window.