Domain DFS network path goes offline after you open Windows Explorer or My Computer in Windows XP

When you successfully synchronize your offline items and then open My Computer or Windows Explorer on a Microsoft Windows XP-based computer, you may receive the following message: Your domain Distributed File System (DFS) network path goes offline, and you cannot connect to your server.

This problem may occur in the following scenario:

1. You disconnect from the network.
2. You make offline modifications to offline files from a domain-based DFS namespace.
3. You log off the computer.
4. You use cached credentials to log on to the computer.
5. You reconnect to the network, and then you synchronize your offline files.
6. You open My computer or Windows Explorer.

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

Hotfix information

To resolve this problem, apply the update that is described in the following Microsoft Knowledge Base article:

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.

For additional information about how to control the frequency of Windows XP client DFS queries, click the following article number to view the article in the Microsoft Knowledge Base: