Select the product you need help with
- Internet Explorer
- Windows Phone
- More products
You cannot find your data source when you open a mail merge main document in Word 2002 on a Windows Server 2003-based computer
Article ID: 834699 - View products that this article applies to.
This article describes a problem where you are prompted to find the data source in Microsoft Word 2002 when you try to open a mail merge main document on a Microsoft Windows Server 2003-based computer. After you locate the data source, and then click OK, you are prompted again to find the data source. To work around this problem, either trust the location in Microsoft Internet Explorer that contains your data source, move the data source locally, or perform your mail merge on a different version of Microsoft Windows.
When you try to open your mail merge main document in Word 2002 that is running on a Windows Server 2003-based computer, you receive the following error message:
If you click Find Data Source, select your data source in the Select Data Source dialog box, and then click Open, you receive the error message again and you cannot open your mail merge main document.
filename.doc is a mail merge main document. Word cannot find its data source, path\filename.
If you click Close (the X in the upper-right corner of the error message dialog box), you receive the following error message:
Note You may also receive the following message when you first try to open your mail merge main document: If you click Yes, you immediately receive the first error message that is listed.
The document name or path is not valid. Try these suggestions.
* Check the file permissions for the document or drive.
* Use the File Open dialog box to locate the document.
If you click No, your mail merge main document opens with no data source attached.
This problem may occur if all the following conditions are true:
To work around this problem, use one of the following methods.
Method 1: Trust the location in Internet ExplorerTo trust the location where your data source is located on your intranet, follow these steps:
Method 2: Move the data source locallyMove your data source to a local folder on your hard disk drive on your Windows Server 2003-based computer, and then attach your local data source to your mail merge main document.
Method 3: Use a different Microsoft Windows operating system for your mail mergeInstall Microsoft Office XP on a Microsoft Windows 2000-based or a Microsoft Windows XP-based computer, and then run your mail merge on that computer.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/815141/ )Internet Explorer Enhanced Security Configuration changes the browsing experience