Drawings print larger or print smaller than expected in Visio 2003

When you print a drawing in Microsoft Office Visio 2003, the drawing may print larger or may print smaller than expected.

This problem may occur if you change the printer resolution (such as from 1200 dpi to 600 dpi) in your printer's properties.

To work around this problem, do not use the printer properties in Visio 2003 to change the printer resolution. Instead, follow these steps to change the printer resolution:

1. Quit Visio 2003.
2. Click Start, and then click Printers and Faxes.
3. Right-click your printer, and then click Properties.
4. After you change your printer resolution, restart Visio 2003, and then print your drawing.

How to obtain the hotfix

This problem is fixed in the Visio 2003 post-Service Pack 1 hotfix package that is dated October 21, 2004.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

To view your printer's properties, on the File menu in Visio 2003, click Print, and then click Properties.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.