Article ID: 834913 - Last Review: December 20, 2005 - Revision: 3.0

You are prompted for parameters two times when you try to print a parameter-driven report in Microsoft Business Solutions CRM version 1.2

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SYMPTOMS

With Microsoft Business Solutions CRM version 1.2, if your organization has added customized reports that include user-specified parameters, when a user tries to print a parameter-driven report, the user may be prompted for the parameters two times.

RESOLUTION

Microsoft CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article:
904435  (http://support.microsoft.com/kb/904435/ ) Update Rollup 2 is available for Microsoft CRM 1.2

REFERENCES

To download a list of frequently asked questions about Microsoft CRM reports, visit the following Microsoft Download Center Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyID=81886de8-a10a-473f-8125-49291e0f03d9&DisplayLang=en (http://www.microsoft.com/downloads/details.aspx?FamilyID=81886de8-a10a-473f-8125-49291e0f03d9&DisplayLang=en)
For additional information about how to use Crystal Reports 9 to write parameter-driven reports in Microsoft CRM 1.2, click the following article number to view the article in the Microsoft Knowledge Base:
834790  (http://support.microsoft.com/kb/834790/ ) How to use Crystal Reports 9 to write parameter-driven reports for Microsoft Business Solutions CRM version 1.2
For additional information about how to use Microsoft CRM 1.2 Reports Manager to modify reports, click the following article number to view the article in the Microsoft Knowledge Base:
834791  (http://support.microsoft.com/kb/834791/ ) How to modify reports with Microsoft CRM 1.2 Reports Manager

APPLIES TO
  • Microsoft CRM 1.2
Keywords: 
kbhotfixserver kbmbsreports kbmbsmigrate kbqfe KB834913
Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
 

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