Article ID: 835399 - View products that this article applies to.
When you try to install the Microsoft Windows Automatic Update Client, the installation does not succeed, and you may receive the following error message:
Additionally, the following entries may be logged in the application log:
Microsoft Windows Update Auto Update requires Windows 2000 SP2 or Windows XP.
The behavior occurs because the Automatic Update Client is already installed on the operating systems that are listed in the "Symptoms" section of this article. The Automatic Update Client can only be installed on the following operating systems:
For additional information about Automatic Updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/306525/ )HOW TO: Configure and use Automatic Updates in Windows XP
(http://support.microsoft.com/kb/327850/ )HOW TO: Configure and use Automatic Updates in Windows 2000
(http://support.microsoft.com/kb/323184/ )Automatic Updates 2.2 client does not detect approved updates from Software Update Services
(http://support.microsoft.com/kb/326693/ )How to force Automatic Updates 2.2 to perform a detection cycle
(http://support.microsoft.com/kb/328010/ )How to configure Automatic Updates by using Group Policy or registry settings
Article ID: 835399 - Last Review: November 16, 2012 - Revision: 5.0