Office XP Japanese hotfix package: April 2, 2004

This article describes the Microsoft Office XP issue that is fixed in the Office XP hotfix package that is dated April 2, 2004. This issue affects the Japanese version of Office XP.

Issues that are fixed in the hotfix package

The following issue is fixed in this hotfix package, but it was not previously documented in a Microsoft Knowledge Base article.

• When you use the Japanese Input Method Editor to type Japanese characters in an Office XP program, if you press NUMLOCK while the candidate list is displayed, the candidate list closes unexpectedly.
  

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To install this hotfix in a post Microsoft Office XP Service Pack 3 (SP3) environment:

• Install Office XP SP3.
  
  For additional information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:
  832671  (http://support.microsoft.com/kb/832671/ ) Description of Microsoft Office XP Service Pack 3

To install this hotfix in a post Microsoft Office XP Service Pack 2 (SP2) environment:

• Install Office XP SP2.
  
  For additional information about Office XP SP2, click the following article number to view the article in the Microsoft Knowledge Base:
  325671  (http://support.microsoft.com/kb/325671/ ) OFFXP: Overview of the Office XP Service Pack 2
• Install OfficeXP-KB835710-Initial-JPN.EXE before you install Officexp-kb835710-jpn.exe. For more information about OfficeXP-KB835710-Initial-JPN.EXE, see the “Hotfix file information” section of this article.
  
  Note If you do not install OfficeXP-KB835710-Initial-JPN.EXE before you install Officexp-kb835710-jpn.exe in a Office XP SP2 environment the installation will fail.

Restart information

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

You do not have to create or modify a registry key to use the hotfix that is contained in this package.

Hotfix file information

This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The Japanese version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. After the hotfix is installed, the following files will have the listed attributes or later:

OfficeXP-KB835710-Initial-Jpn.exe

Note To install OfficeXP-KB835710-Jpn.exe in an Office XP SP2 environment, you must install OfficeXP-KB835710-Initial-Jpn.exe first.

The Japanese version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. After the hotfix is installed, the following files will have the listed attributes or later:Note For more information about how to install this hotfix, see the Readme.txt file that is included in the package.

For additional information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base: