Your WMI query may function much slower than expected and multiple instances of the Llsmgr.exe process may appear on your Windows 2000-based computer

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SYMPTOMS

When you run a Windows Management Instrumentation (WMI) query on a Microsoft Windows 2000-based computer, the query may function much slower than expected. When you view a list of processes that are running on your computer, one or more instances of the Llsmgr.exe process may exist. Sometimes, the Llsmgr.exe process may cause you to receive a "System is running low on virtual memory" error message and you may have to restart your computer.

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CAUSE

This problem occurs because the Llsmgr.exe process cannot register with DCOM within the required timeout period. Subsequently, a new Microsoft Component Object Model (COM) object may be created for the Llsmgr.exe process that creates additional instances of that process.

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RESOLUTION

Hotfix information

A newer version of this hotfix is available. For additional information about the newer hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

889405 (http://support.microsoft.com/kb/889405/ ) The process that runs a WMI statement stops responding on a Windows 2000 Service Pack 3 or later-based computer

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version        Size       File name
   ----------------------------------------------------------
   11-Mar-2004  20:01  1.50.1085.121  1,093,733  Cimwin32.dll

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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REFERENCES

For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 (http://support.microsoft.com/kb/816915/ ) New file naming schema for Microsoft Windows software update packages

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

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